Purpose: KRISPI is an AI-driven chatbot designed to streamline interactions and provide efficient support for users. It facilitates various public services, ensuring users receive timely assistance and information. Key Features: • Advanced NLP: Utilizes cutting-edge Natural Language Processing to understand and respond accurately in multiple languages, ensuring smooth and user-friendly interactions. • Proactive Assistance: Automatically notifies users about important updates such as status changes and required documents, keeping them informed without needing to ask. • Real-Time Data Access: Integrated with existing systems and databases, providing real-time information on account balances and other key details. Also integrated with messaging platforms for seamless user experience. • Easy Knowledge Training: Simplifies knowledge base training, making it easy to update and enhance capabilities swiftly and effectively. Benefits: • 24/7 Accessibility: Provides round-the-clock support, allowing users to access essential services and information anytime. • Comprehensive Service Range: Covers a wide array of services, ensuring users can find assistance for various needs. • Enhanced Efficiency: Reduces the need for extensive human support by automating routine queries and transactions, leading to significant cost savings. • Operational Scalability: Easily scalable to handle increasing user demands without compromising service quality. Target Audience: KRISPI is aimed at the general public seeking assistance with various services. It caters to diverse users by supporting multiple languages and providing accessible, efficient service.