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E-commerce income up 10.4% y-o-y in Q1 2023: DoSM

July 6, 2023
The Vibes
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KUALA LUMPUR – Malaysia’s e-commerce income by establishment rose 10.4% year-on-year to RM291.7 billion in the first quarter of 2023, primarily driven by the manufacturing and services sectors, said the Malaysian Statistics Department (DoSM).

It said e-commerce income in 2022 amounted to nearly RM1.10 trillion, an increase of 6% compared with the previous year.

“These positive results can be attributed to the government’s initiatives aimed at establishing a regional e-commerce gateway, investing in e-commerce startups, promoting innovation through a regulatory sandbox, and enhancing communication and broadband facilities.

“These efforts have yielded substantial economic benefits, including increased adoption of digital technology and overall improved performance,” it said in a statement today.

According to DoSM, income generated from e-commerce surged 23.9% to RM1.037 trillion in 2021 from RM675.4 billion in 2019.

“For the local market segment which includes sales conducted within Malaysia, it recorded a substantial increase of 25.5%, amounting to RM932.7 billion in 2021, while the international market segment increased 11.9% to RM104.5 billion (in 2021),” it said.

Meanwhile, DoSM said usage of computers had increased to 93.8% in 2021 from 86.2% in 2019, usage of the Internet grew to 90.6% in 2021 from 85.2% in 2019, and web presence usage improved to 63.3% in 2021 from 53.9% in 2019.

It said although the Cpvid-19 pandemic had a negative impact on overall health and economy, the restrictions and safety measures imposed to control the spread of the virus, such as lockdowns, social distancing, and limited physical store operations, had led to a surge in online shopping and digital transactions.  

“Overall, the Covid-19 pandemic has acted as a catalyst for the growth of e-commerce in Malaysia,” it said. – Bernama, July 6, 2023